Shipping policy

How long will it take for my order to arrive?

All of our prints and products are made-to-order just for you!  This process will take between 1-5 business days for printing, careful packing and labeling for delivery to you.  Most items will be shipped through USPS, UPS or DHL with an estimated delivery of 2-6 business days, depending on your location. 

How can I track my order?

Tracking information will be sent to your email as soon as it is dropped off with the post office so you can track your order easily.  Please allow 24 hours for the post office to scan in begin showing updates for your order.  Anything before this will show up as being in 'pre-transit'.

You may also consider creating a customer account which will allow you to track your order online, create a return yourself, view order history, and save addresses for easy checkout consider creating a customer account.  Although all of this can be done by email, you may find it faster and easier to do it on your own. 

Create a Customer Account through Shopify to get started.

What if my order takes longer than 2-6 business days for delivery?

In the unlikely event that the tracking shows your order is 'stuck' or not moving through the postal system and has not been delivered in the 2-6 day time period, please contact us.  We are happy to help make sure it is delivered ASAP or at least offer a solution such as a replacement or full-refund.  This is very rare but just know we have you covered and are here to help! 

Send us a short email to customersupport@vintageprints.net.  Please be sure to provide your name and any details that might be easier for us to locate your order.  An order number is perfect, but any details help.